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When America does it right : case studies in service quality

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When America does it right : case studies in service quality

by
Spechler, Jay W., 1934-

Publication date
Topics
Customer services, Quality assurance, Fallsammlung, Kundendienst, Unternehmen
Publisher
Norcross, Ga. : Industrial Engineering and Management Press
Collection
inlibrary; printdisabled; internetarchivebooks; americana
Contributor
Internet Archive
Language
English
Includes bibliographical references and index
Access-restricted-item
true
Addeddate
2010-09-28 19:17:31
Bookplateleaf
0002
Boxid
IA120612
Camera
Canon 5D
City
Norcross, Ga.
Donor
alibris
Edition
updated with a new chapter
External-identifier
urn:oclc:record:1036927443[WorldCat (this item)]
urn:lcp:whenamericadoesi00spec:lcpdf:ec19197e-427f-4926-bcbe-368f2438dc29
urn:lcp:whenamericadoesi00spec:epub:8025933a-ecaa-4469-97c4-78d3d2870dfe
Extramarc
MIT Libraries
Foldoutcount
0
Identifier
whenamericadoesi00spec
Full catalog record
MARCXML

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